Board and Staff

CUAC is an independent and influential consumer advocacy organisation, established to promote fair, equitable and more balanced regulatory outcomes in the electricity, gas and water industries, with a particular focus on low income, disadvantaged and rural and regional consumers.

CUAC is a public company, limited by guarantee, established under the Corporations Act. The Member of CUAC is the incumbent Minister for Consumer Affairs, who appoints a Board that operates as an independent advocacy organisation. It is wholly funded by the Victorian State Government.

CUAC was founded to ensure the interests of Victorian consumers are effectively represented in the policy and regulatory debate on electricity, gas and water. It has a constitutional mandate to focus particularly on the interests of low income, disadvantaged and rural consumers.

CUAC's corporate objectives are to provide a voice for Victorian utility consumers in the regulatory debate to increase the capacity of consumers and consumer advocates to influence the regulatory debate, particularly on issues affecting low income, disadvantaged and rural consumers
to research and to fund research into consumer utility issues, with a particular focus on low income, disadvantaged and rural consumers, and to disseminate that knowledge as widely as possible to monitor consumer utility issues, particularly those affecting low income, disadvantaged and rural consumers.