Jo Benvenuti is CUAC's Executive Officer. Jo has extensive experience in the energy and water sectors with a consumer focus, including previous positions as second in charge to the Energy and Water Ombudsman (Victoria), and at the Office of the Regulator-General (now the Essential Services Commission). Jo was also Executive Officer of the Financial and Consumer Rights Council where she was particularly interested in hardship and utilities issues. She has worked in welfare services across a diverse range of policy areas, including the aged, housing, and emergency relief provision, and was previously Executive Manager Corporate Affairs at the RSPCA (Victoria). Jo has a postgraduate diploma in public policy.

Deanna Foong is a Research and Policy Advocate. Deanna’s work at CUAC is focused on policy and regulatory responses in relation to the energy retail market and water. Deanna is a qualified lawyer who holds a LL.B. (Hons) from the University of Hull (U.K.), a LL.M. in International Law from the National University of Singapore, a LL.M. and a Master of Conflict Resolution both from La Trobe University. Deanna has experience working for the Law Reform Committee of the Victorian Parliament, the Energy and Water Ombudsman of Victoria and the Dispute Settlement Centre of Victoria.

Loren Days is a Research and Policy Advocate. She is a lawyer with a strong interest in policy advocacy and experience working in Victoria’s community legal sector, including a policy role with the Aboriginal Family Violence Prevention and Legal Service Victoria. She has also worked with the Human Rights Law Centre and consulted to the United Nations Children’s Fund. Loren has a Bachelor of Arts from Wellesley College, a J.D. from the University of Virginia  and an LL.M. from the University of Melbourne.

Martin Jones is a Research and Policy Advocate. Martin is an economist with several years' experience in energy policy research and analysis. He has worked as a researcher at the Centre for Energy and Environmental Markets at the University of New South Wales, and written on energy and climate policy for a range of media. Martin holds a Postgraduate Diploma of Economics from the University of Heidelberg, Germany, and a Bachelor of Commerce from Monash University.

Karl Barratt is the EnergyInfoHub Community Participation Coordinator. He has extensive experience in providing programs that support low income households to gain control and confidence in managing their energy bills. Karl has worked for many years in the community sector as Program Manager of Energy Services at Kildonan UnitingCare and has also worked as an Energy Advisor, Sustainability Assessor and Environmental Consultant. He has a Bachelor of Social Science (Environment) and a Diploma of Community Services (Financial Counselling).