Mercedes LentzMercedes Lentz is CUAC's Executive Officer. Mercedes has worked extensively in the energy and electricty, water and government sectors where she has held strategic development and leadership roles. Mercedes brings a breadth and depth of experience having worked in New Zealand, Australia, Canada and the USA. She has worked passionately with communities and consumers both in the public and private sectors. She is accomplished at dealing with complex regulatory and legislative areas, most recently with one of New Zealand's largest electricty generation and retail companies. She holds advanced degrees in science and engineering. She enjoys working closely with stakeholders at all levels and takes a keen interest in people and the issues they face in their lives.

Deanna Foong is a Research and Policy Advocate. Deanna’s work at CUAC is focused on policy and regulatory responses in relation to the energy retail market and water. Deanna is a qualified lawyer who holds a LL.B. (Hons) from the University of Hull (U.K.), a LL.M. in International Law from the National University of Singapore, a LL.M. and a Master of Conflict Resolution both from La Trobe University. Deanna has experience working for the Law Reform Committee of the Victorian Parliament, the Energy and Water Ombudsman of Victoria and the Dispute Settlement Centre of Victoria.

Martin Jones is a Research and Policy Advocate. Martin is an economist with several years' experience in energy policy research and analysis. He has worked as a researcher at the Centre for Energy and Environmental Markets at the University of New South Wales, and written on energy and climate policy for a range of media. Martin holds a Postgraduate Diploma of Economics from the University of Heidelberg, Germany, and a Bachelor of Commerce from Monash University.

Karl Barratt is the EnergyInfoHub Community Participation Coordinator. He has extensive experience in providing programs that support low income households to gain control and confidence in managing their energy bills. Karl has worked for many years in the community sector as Program Manager of Energy Services at Kildonan UnitingCare and has also worked as an Energy Advisor, Sustainability Assessor and Environmental Consultant. He has a Bachelor of Social Science (Environment) and a Diploma of Community Services (Financial Counselling).