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Documents

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ACCC releases report on comparator website industry ACCC releases report on comparator website industry

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Date added: 28/11/2014
Filesize: 98.07 kB

CUAC welcomes the Australian Consumer & Competition Comission's report on the comparator website industry.

Ensuring 'fixed' means 'fixed' when it comes to energy contracts Ensuring 'fixed' means 'fixed' when it comes to energy contracts

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Date added: 05/11/2014
Filesize: 243.74 kB

Consumer Action Law Centre and CUAC welcome the Coalition’s announcement that it will ban energy retailers using the term “fixed” when referring to contracts with variable pricing.

Energy retailers given green light to increase prices at will Energy retailers given green light to increase prices at will

Date added: 23/10/2014
Filesize: 40.04 kB

Energy retailers will continue increasing prices at their leisure after the Australian Energy Market Commission rejected a proposal that would have banned them from increasing a customer’s tariff during a fixed term or benefit contract

23 October 2014 

 

Energy retailers should commit to reducing complaints by 25% in the next year Energy retailers should commit to reducing complaints by 25% in the next year

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Date added: 16/10/2014
Filesize: 145.33 kB

The Energy and Water Ombudsman Victoria’s (EWOV) annual report raises serious concerns about the direction of the energy retail market in Victoria and the relationship between energy retailers and their customers.

Letter to The Age supporting VEET Letter to The Age supporting VEET

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Date added: 09/10/2014
Filesize: 148.58 kB

Joint letter to The Age with VCOSS and the ATA supporting the retention or improvement of the VEET.

09 October 2014

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