Search Documents

folder CUAC Research

Categories

folder External Research

A selection of reports funded through CUAC’s Grants Program is available below. We are happy to provide you with a copy of any other CUAC-funded reports [pdf]. Please contact us with your request.

 

Documents

pdf Fix It: How to Fix the Energy Market Rule Making Process to Improve Competition and Consumer Outcomes Popular

By 578 downloads

Download (pdf, 720 KB)

Fix It - How to Fix the Energy Market Rule Making Process to Improve Competition and Consumer Outcomes.pdf

Report by the Consumer Action Law Centre and Consumer Utilities Advocacy Centre

November 2015

pdf Fix It An Analysis of the First Retail Rule Change in Australia’s Energy Markets (2015) Popular

By 286 downloads

Download (pdf, 1.34 MB)

Fix It - An Analysis of the First Retail Rule Change in Australia’s Energy Markets (2015).pdf

A   Report Prepared for the Consumer Action Law Centre and Consumer Utilities Advocacy Centre by May Maseuth Johnston

November 2015

 

pdf Cost Reflective Pricing: Engaging with Network Tariff Reform in Victoria Popular

By 3693 downloads

Download (pdf, 552 KB)

CUAC (2015) Cost reflective pricing; engaging with network tariff reform in Victoria.pdf

A CUAC Research Report

June 2015

pdf CUAC Regulatory Review: A Comparative Analysis of Key Consumer Protections in Victoria (Volume 2, final) Popular

By 914 downloads

Download (pdf, 1.18 MB)

FINAL REPORT VOL 2 REGULATORY REPORT_CUAC.pdf

A CUAC Research Report

May 2015

pdf CUAC Regulatory Review: A Critical Review of Key Consumer Protections (Volume 1, final) Popular

By 2018 downloads

Download (pdf, 1.35 MB)

FINAL REPORT VOL 1 REGULATORY REPORT_CUAC.pdf

Falling through the net: the loss of Victorian energy consumer protections

A CUAC Research Report

May 2015

pdf CUAC Regulatory Review Interim Report Executive Summary Popular

By 585 downloads

Download (pdf, 170 KB)

15.05.01 EXECUTIVE SUMMARY INTERIM REPORT_CUAC.pdf

April 2015

pdf CUAC Regulatory Review: A Comparative Analysis of Key Consumer Protections (interim report) Popular

By 1451 downloads

Download (pdf, 1.64 MB)

15.05.01 INTERIM REGULATORY REPORT_CUAC.pdf

A CUAC research report

Interim, April 2015

pdf Consumer Engagement in Energy Networks: Innovations & Challenges Popular

By 1575 downloads

Download (pdf, 1.99 MB)

14.09.17 CUAC FORUM PROCEEDINGS FINAL.pdf

Report on National Energy Networks Forum

September 2014

pdf Our Gas Challenge: The role of gas in Victorian households Popular

By 5200 downloads

Download (pdf, 923 KB)

CUAC (2014) Our Gas Challenge.pdf

A CUAC Research Report

August 2014

pdf Helping Not Hindering: Uncovering Domestic Violence & Utility Debt Popular

By 5497 downloads

Download (pdf, 782 KB)

Helping Not Hindering_FINAL.pdf

A CUAC Research Report

August 2014

pdf Tariff switching among older energy consumers Popular

By 1562 downloads

Download (pdf, 1.39 MB)

CUAC (2014) Tariff switching among older energy consumers (web).pdf

A CUAC research report

June 2014

pdf Toward a voluntary code of conduct for energy switching services forum report Popular

By 1146 downloads

Download (pdf, 306 KB)

Toward a Code of Conduct forum report.pdf

A CUAC advocacy report

March 2014

pdf Meaningful & Genuine Engagement: Perspectives from Consumer Advocates Popular

By 2689 downloads

Download (pdf, 767 KB)

FINAL CONSUMER ENGAGEMENT.pdf

A CUAC Research Report

November 2013

pdf Making the Gas Connection: an introduction to the gas sector for consumer organisations Popular

By 3947 downloads

Download (pdf, 1.02 MB)

CUAC (2013) Making the Gas Connection.pdf

A CUAC research report

October 2013

pdf Market Power in the Victorian Retail Energy Market Popular

By 3971 downloads

Download (pdf, 341 KB)

Market Power paper MASTER.pdf

A CUAC Policy Issues Paper

December 2012

pdf Minimising Consumer Detriment from Energy Door-to-Door Sales Popular

By 4113 downloads

Download (pdf, 1.25 MB)

PRINT_FINAL_Minimising consumer detriment.pdf

A CUAC Research Report

December 2012

pdf Growing Gaps: Consumer Protections and Energy Re-Sellers Popular

By 2159 downloads

Download (pdf, 1.12 MB)

12.11.29 FINAL REPORT FOR PRINTING.pdf

A CUAC Research Report

December 2012

pdf Fixing up fixed term contracts: Your questions answered Popular

By 1371 downloads

Download (pdf, 122 KB)

Your Questions Answered for printing.pdf

November 2012

pdf Fixing up fixed term contracts: What are consumers saying? Popular

By 2291 downloads

Download (pdf, 318 KB)

What are consumers saying for printing.pdf

November 2012

pdf Principles for a Voluntary Code of Practice for Price Comparison and Switching Services Popular

By 1563 downloads

Download (pdf, 493 KB)

12.11.07 Switching site principles.pdf

July 2012